Approach

Listen

We listen to the aspirations of our clients and the advice of our design team colleagues to formulate a project brief which is realistic, deliverable and yet as ambitious as possible in terms of minimising its negative impact on our environment.


Understand

We understand that our clients have different priorities but also that the greatest environmental benefits can be delivered through making, at the very outset of a project, the correct decisions on passive measures such as sensible orientation and massing.

We understand too that this is a continuous process: the environmental benefits can accrue from any one of a million decisions taken during the design and procurement of a building and each decision represents to us an opportunity.


Challenge

We challenge the accepted way of doing things. We seek to innovate to the benefit of our clients and the environment. We are therefore committed to a process of continual learning so that when ingenuity is required, we never fail to supply it through lack of knowledge.

Nonetheless, we acknowledge that we require the support of specialists within the design team and have therefore built strong collaborative relationships with world leaders in the field.


Create

We strive at all times, through hard work, careful thought and genuine teamwork, to create buildings and places of elegance that fulfil their function and yet delight and which never constitute an unwelcome intrusion in the environment, but instead can be regarded as a caring neighbour.


Deliver

To ensure that this promise is delivered, we subject our work to internal peer review through Sustainability Audits and Design Reviews. This is monitored, controlled and documented through our accredited BS EN ISO 9001 Quality Management System and BS EN 14001 Environmental Management System.

We are now introducing post-occupation studies so that we learn which initiatives have delivered the greatest benefits and can apply the lessons to future projects.